Terms and Conditions

No Minimum Orders

We don’t have a minimum order overall, you just need to spend $500 for Free Carriage. Orders between $300-500 will incur a 15% delivery charge of total order value. Orders under $300 will incur a 20% delivery charge of total order value. Delivery for Pillows with inserts will be calculated separately.

Online Selling

If you’re planning to sell online then please only sell via your own website. Our products should not be sold on other sites such as Amazon, eBay or Etsy without strict permission from Ohh Deer.

If you’re an online-only company then we will request further information from you before approving your account.

If you are selling our products online then please match our MSP.

Lead Times

Most items are kept in stock and should be shipped within 7 working days. Although we try and avoid split shipment, some items may be sent from a different location and therefore you may receive your order at different times.

Back Orders

If you’ve ordered an item that is out of stock then we’ll notify you. If the item is due to be re-stocked soon we’ll place the order on back-order and ship this with your next order. If the item has been discontinued then we’ll remove it from your order and notify you.

Returns

We do not offer a dropship or sale or return/sales or exchange service. Please report any discrepancies within 7 days of receiving your order to wholesale@ohhdeer.com.

Payment

At this time we are unable to supply credit terms to Customers in the USA. All Payments will be Pro-forma with payment required at the time of order.

Exclusivity

Exclusivity within a certain location is at our discretion, where we are made aware of unique trading conditions we may limit stores to what ranges they can stock.